Amity International Business School organized a guest lecture on Outsourcing and Global Sourcing with Mr. Sanjiv Kapur Global Head, Patni on August 25, 2010. The topic of the lecture was Aspects and Trends in Outsourcing.
Mr. Sanjiv Kapur established BPO operations for Patni and is responsible for operating the business as an independent profit centre. Since inception, he has been the driving force in expanding and growing the business.
Mr. Sanjiv Kapur aimed to give a clear idea about the operations ad processes of this industry. The session focused on the following points:
- Types of Outsourcing Activities
- BPO Industry Trends
- India share in the Global Sourcing Market
- Why companies Outsource and Offshore
- Which Products and Services are outsourced
- Elements of Business Transformation
- Future of BPO industry
The session concluded with a question and answer round, which facilitated interaction between the industry guest and the students. Mr. Vijay Sahani Joint Director IIC felicitated Mr. Sanjiv Kapur.