- 23 Oct 2013 To 23 Oct 2013
Venue : Amity University Jaipur
It was an inspiring afternoon for the 520 Single Window Operators of Allahabad Bank undergoing training at Amity University Jaipur who had the opportunity to listen to the highly motivational words of their Chairman-cum-Managing Director, Smt. Shubhalaxmi Panse.
Smt Panse,who spoke to the SWOs in the Amity University auditorium, used a simple but telling real-life incident to tell the newest employees of Allahabad Bank as to what is expected of them. “You have entered the service industry. You must learn to give.”
She urged the SWOs to build long-lasting relationships with every customer who enters the bank. “You are the ones who will interact with the customers. Learn every aspect of banking and every detail about every product of Allahabad Bank during your training.”
“The image of the Allahabad Bank depends on how well you deal with customers,” Smt Panse told the spellbound SWOs.
Smt Panse also underlined the important social role that Allahabad Bank is playing in the transformation of the nation. “Unlike private banks, we open branches in rural and semi-urban areas. By doing so, we are trying to bring every Indian in the fold of professional banking.”
Mrs Panse also had a highly inspirational interactive session with the SWOs, where she answered their questions with great knowledge, wisdom and aplomb.
Earlier, the Pro Vice Chancellor Maj Gen (Retd) B.N.Kaul in his welcome address told the SWOs that “They are thrice –blessed. One, they are born in India, a country with a rich heritage of financial management dating back to 4th century; two, they are starting work at a time when the country is emerging as a financial superpower; and three, they have joined a bank which is almost 150 years old with a great history and tradition.”
The University Registrar, Brig. (Retd) S.K.Sareen delivered the Vote of Thanks.
Smt Panse was then taken on a round of the campus by the Pro Vice Chancellor where she was shown the different facilities and the arrangements made by the University for the stay and training of the 520 SWOs.